A quote will be provided to the Customer after all completed documents are sent to MKC Threads.
Any missing information on order forms will result in a delay in production.
All payments must be made before the start of production.
Customers must inform MKC Threads once a payment is made.
All sales are final once production has started.
If there are any changes that are made 24 hours after payment is made, Customer understands that they will be charged a 50% fee.
If there is a cancellation on any orders or parts of order 24 hours after the payment is made, Customer understands that they will be charged a 25% restocking fee.
Standard production turn-around time is 7-10 business days.
Rush orders are taken on a case by case bases and a 30% rush fee will be applied for a turn-around time of 4-5 business days.
A photo will be taken of all completed orders and sent to Customer for review and approval prior to shipping.
Due to the customize nature of our business, there is strictly no exchanges or returns.