Policies & Disclaimers

Payment:

  • If you are sending your payment via Venmo, please make sure to provide your Invoice # in the notes section. 

  • Please inform us once you have sent your payment so that we can proceed with your order and begin production. 

Production:

  • Production will only begin after your invoice is paid in full. 

  • Requested delivery date will only be guaranteed if a payment is made after you receive your invoice. 

  • Orders may be delayed if we do not receive your payment.

  • Standard turn-around time is 7-10 business days, excluding shipping.

  • Rush orders are taken on a case by case basis and a rush fee will be applied for a turn-around time of 4-5 business days.

Changes:

  • Any changes to your order that are made 24 hours after your payment is made, will be subjected to an additional fee.

  • Changes may delay your order and requested delivery date may not be guaranteed.

Refund Policy:

  • If there is a cancellation on your order or any part of your order, be subjected to a 25% Restocking Fee on the item(s). 

  • All Sales are Final on orders or parts of orders that have already been completed. There will be no exchanges or refunds.

Customer Satisfaction:

  • Photos of your completed order will be sent to you prior to shipping. 

  • We will fix or remake any errors made on our end, up to 3 days after you receive your order.


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